If your Windows fails to lớn update, you may see the “We couldn’t install some updates because the PC was turned off” error message. If you are looking for some efficient methods to get rid of this issue, then this post written by daichientitan.vn will tell you the answer.

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If you encounter the “We couldn’t install some updates because the PC was turned off” error while trying to lớn run Windows Update on your Windows 10, you should keep reading.


This issue may be caused by corrupted or missing Windows Updates, third-các buổi tiệc nhỏ antivirut software, etc. Then, the next part is about the methods lớn fix the “We couldn’t install some updates because the PC was turned off” error.

Fix: We Couldn’t Install Some Updates Because the PC Was Turned off

First, you should verify if the updates are installed or not. For this, go khổng lồ Settings > Update và Security > Windows Update > View installed update history. If you can confirm that updates have been installed, you just need to lớn ignore the error message. If updates failed lớn be installed, move to the next steps khổng lồ troubleshoot.

Fix 1: Disable Third-Party Antivirut Software

If Windows 10 couldn’t be installed, the culprit might be third-buổi tiệc nhỏ antivi khuẩn software. So if you have installed one on your computer, it is recommended to disable it to lớn fix the error.

However, if this way doesn’t work, then you can try khổng lồ uninstall your third-buổi tiệc nhỏ antivirut completely & then update your operating system. This post - Multiple Ways to lớn Disable Avast for PC & Mac Temporarily/Completely may be the one you need.

You don’t need to worry about your computer’s safe because there is a svào built-in antivirus on Windows 10 – Windows Defender protecting your PC.

If you have uninstalled the third-tiệc nhỏ anti-virus software, you still can’t update Windows, then you need to try the following methods.

Fix 2: Perform Clean Boot

If the previous fix doesn’t work, you can clean boot your computer và determine what is causing the issue in this solution. There may be a third-các buổi party application running in the background that prevents the Windows Update from downloading the updates. The steps are as follows:

Step 1: Press the Windows + R keys at the same time to lớn launch the Run application, then type msconfig and click OK.

Step 2: Navigate lớn the Services tab and check the Hide all Microsoft services option.


Step 3: Now clichồng the Disable all button to lớn disable all of the third-buổi tiệc nhỏ services.

Step 4: Then click Apply to lớn save sầu changes and exit. Then all of the Microsoft related services will be left và all of the third-các buổi tiệc nhỏ services will be disabled.

Step 5: Now navigate khổng lồ the Startup tab & click the Open Task Manager option. Then you will be redirected to the task manager.


Step 6: Select each service one by one và cliông xã the Disable button.

Now you can restart your computer & try lớn install updates. If it works properly, it means that the issue is caused by some service or application. You can launch Task Manager again và try enabling each application one by one to check the behavior. Then you can find out the application that causes the issue.

After that, kiểm tra to see if the “We couldn’t install some updates because the PC was turned off” error still exists or not.

Fix 3: Delete SoftwareDistribution Folder

In this section, we walk through the third method to fix the “Windows 10 couldn’t be installed” issue. To delete the contents of the Windows SoftwareDistribution folder, you can follow the steps.

Step 1: Type Commvà Prompt in the Search menu. Then right-cliông xã it khổng lồ choose Run as administrator:

Step 2: Run the following commands one by one & press Enter:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Step 3: Now go lớn the C:WindowsSoftwareDistribution thư mục and delete all the files và folders inside by pressing the Ctrl+A keys khổng lồ select all and then right-clicking lớn choose Delete.


If files are in use & you cannot delete some files, then you should restart your device. Run the above sầu commvà again after restarting. Now you will be able lớn delete files from the Software Distribution folder on Windows 10.

After emptying this thư mục, you can either restart your computer or type the following commvà one by one in Comm& Prompt và press Enter khổng lồ restart Windows Update related services:

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Tip: Here is more information about SoftwareDistribution Folder. If you are interested in it, read this post - How lớn Rename or Delete Software Distribution Folder on Windows.

Now, run Windows Update again and kiểm tra to see if you still can’t update Windows. If the error still exists, try the next fix – Windows Update troubleshooter.

Fix 4: Run the Windows Update Troubleshooter

Windows Update Troubleshooter is a built-in feature designed lớn fix Windows update errors for common users. You can use it to fix the “you can’t update Windows” issue. Now you can follow the instructions step by step below khổng lồ run Windows Update Troubleshooter:

Step 1: Type Settings in the Search box to open it. Navigate to the Update và Security section và then select Troubleshoot in the left panel.

Step 2: Click Windows Update under the Get up and running section in the right panel and then click Run the troubleshooter.


Step 3: Wait for the scanning process khổng lồ detect the existing problems và then click Apply this fix.

Step 4: Follow the instructions showing on the screen to finish the repair process.

Reboot your computer và try lớn update your Windows to lớn check if the “We couldn’t install some updates because the PC was turned off” error still exists. If this method cannot fix the error, then you can try the next methods.

Fix 5: Install the Windows Updates Manually

You can also try installing the Windows Updates manually. Here is how to lớn vày that:

Step 1: Open the Settings application again và go lớn the Update và Security section. Then cliông xã View update history.


Step 2: Copy the recent KB number of the Windows Update package.

Step 3: Go khổng lồ the Microsoft Update Catalog trang web. Paste the KB number of the Windows Update package in the Search box và press Enter.

Step 4: Clichồng the Download button và a popup window will appear. In the popup window, cliông chồng the .msu file links to lớn download it.

When the tệp tin has finished downloading, double-cliông chồng the .msu tệp tin and Windows will install the new update. Then the “Windows can’t install updates” issue should be fixed.

Fix 6: Perkhung a Clean Install

If all of the methods don’t work, the last method for you to fix the “Windows 10 couldn’t be installed” issue is lớn clean install your computer. The steps are as follows:

Tip: Reinstalling the system may cause data loss. Thus, you had better back up your important data before performing a clean install.

Step 1: You need to lớn create a USB boot disk from an ISO tệp tin. If you don’t know how to vày that, this post - How khổng lồ Create Bootable USB from ISO Windows 10 for Clean Install is what you need.

Step 2: Identify and select your Language, Time & currency format, & Keyboard or input đầu vào method in the below-shown window. Then clichồng Next.


Step 3: Click Install Now lớn continue. You should choose I don’t have a sản phẩm key và your copy of Windows will be automatically activated later.

Step 4: Select the operating system you want lớn install.

Step 5: Accept the license terms. Then, choose the type of installation & choose the second option.


Step 6: Next, choose where you want khổng lồ install Windows. You should choose the partition with the current installation of Windows.

After finishing the installation process, you need khổng lồ follow the on-screen instructions lớn configure the settings. Then try to lớn run Windows Update again, và the error should be fixed.

Here is all the information on how to fix the “we couldn’t finish installing updates Windows 10” issue.

I want khổng lồ know how khổng lồ fix the “We couldn’t install some updates because the PC was turned off” error on Windows 10. Thanks for this post. It helps me a lot!Cliông xã to lớn tweet

Useful Suggestion

After fixing the “Windows 10 couldn’t be installed” error, what should you do? It is recommended khổng lồ create a system image. Speak of creating a system image, it is highly recommended khổng lồ use daichientitan.vn ShadowMaker – a piece of professional and powerful backup & restore software.

You can use daichientitan.vn ShadowMaker to baông chồng up files và folders, disks and partitions, and also the operating system. And in addition to lớn restoring the system backup to lớn the original device, you can also vì chưng the universal restore when restoring lớn a different computer with dissimilar hardware.

What’s more, you can use it to sync files và folders lớn other locations và use the Disk Clone feature to create a bootable external hard drive. And you can use it for không lấy phí within 30 days. Now, cliông chồng the following button khổng lồ download daichientitan.vn ShadowMaker Trial.

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Now, I will show you how to lớn create a system image with professional backup software.

Step 1: Launch daichientitan.vn ShadowMakeer. Cliông xã Keep Trial, & cliông xã Connect in This Computer khổng lồ enter its main interface.


Step 2: After entering its main interface, go to lớn the Backup page. daichientitan.vn ShadowMaker chooses the system as the backup source by mặc định.

Step 3: Cliông xã the Destination module to lớn choose the backup destination. Here are four available paths including Administrator, Libraries, Computer, and the Shared.


Step 4: After selecting the backup source và destination, you can perkhung the backup task immediately. Or click the Baông xã up Later button lớn delay the task.


When the backup process is finished, the system image is successfully created.

Note: In order to lớn boot the computer khổng lồ perkhung some recovery solutions when the system crashes, it’s recommended you to create bootable truyền thông in advance.

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Bottom Line

In short, if you are facing the “We couldn’t install some updates because the PC was turned off” issue and have no idea of how lớn fix it, then you can find the workable methods in this post. In addition, in order to safeguard your system, you had better baông xã up your system regularly.

If you have sầu any better advice lớn fix the error or have any confusion about the methods, leave a phản hồi below or skết thúc an gmail to .

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Daisy Follow us

Position: Columnist

She was graduated from the major in English. She has been the daichientitan.vn editor since she was graduated from university. She specializes in writing articles about backing up data và systems, cloning disks, and syncing files, etc. She is also good at writing articles about computer knowledge và computer issues. In daily life, she likes running & going lớn the amusement park with friends to play some exciting items.